第一:妳們訂錯房間,旅館員工也說會幫妳們處理!
第二:妳們5:30左右就要check in(旅官貴訂住房時間下午1點到隔日中午12點)人家通融讓妳們在旅館大廳休息1小時並讓妳們使用wifi
第三:1小時候人家請妳們離開但可以讓你寄放行李,因為人家準備服務"住宿旅客"的早餐,請妳們10點再回去!!
第四:妳們在現場大吵大鬧吵醒其他旅客!!
第五:妳們鬧到一個星期前才出車禍的老闆必須拄著拐杖到現場處理
第六:老闆也通融讓妳們在"住宿旅客"用完早餐10點後妳們可以在大廳休息
第七:老闆打給觀光警察是因為她們可以說英文,可以和妳們雙方溝通,是你要求要找當地警察,還怪人家只說泰文
第八:老闆退妳住宿費並給妳們600泰銖做車費,妳們卻得寸進尺的要求要2000泰銖
第九:妳們浪費了老闆4小時在當地警局做筆錄,此外妳也不尊重泰國警方對觀光警察大聲嚷嚷也在警局大鬧連警察都生氣了
第十:如果妳們還提出要求500000泰銖賠償?這就是妳大吵大鬧的目的嗎?
 
丟臉丟到國外去!!!旅館方面都處處通融,但是他們也有"住宿旅客"要服務,你是非住宿旅客人家沒必要服務妳!!!妳到底在吵什麼?鬧什麼?沒錢不要出國去,妳出國旅遊到處給負評,到底是為什麼?是妳真的很倒楣全都讓妳遇上了還是另有隱情與目的?
 
公平一些。老闆的解釋如下：
Hello
I am sunny the owner of home hug hostel in Bangkok my staff just told me about the video and the story which the lady write on her page and I read it all. Thank you so much for understanding our point view and show to other people. I am running 3 hostels in Bangkok from last 3 years and from my over all experience I have never seen lady like this. First thing is that they book the wrong room but still when they arrive to hostel my staff told them the he will fix it for them no problem in that. Second thing is that they came around 5:30 am for check in then my staff told them that they take a little rest use the toilet use WiFi for 1 hr. But after that they have to leave because we have to serve the breakfast to our costumer and it's a small hostel we not have enough space specially when we are full of 40 guest's. That time they not say anything and when it's 7 am my staff told them that they have to leave now for few hours but can leave the luggage in hostel lobby and back at 10 am when the breakfast time is finish that time she start arguing with staff that they not leave. 30 min. My staff try to solve the problem but when he cannot handle he called me so I went to hostel with my broken leg and you can see the video also that I am holding stick while I have an accident last week. When I go there firstly I try to explain them also softly that you cannot stay here till 10 am but she is so loud and aggressive that some of my guests are also wake up and come down. After 20 min. I call the tourist police so they can handle the position if I want I can call local police which cannot speak English but I call the tourist police so they can explain and understand both. When the police also arrive she is loud with the police also that they get angry and told them that go to the local police station till that point also I want finish this all and I offer them that I will refund all our money which you paid to hostel world also plus I offer then that I give you taxi money also which is 600 baht total please go and find some other place but she say she want 2000 baht. Then police also understand that she want extra money that's why she make drama. Then we'll go to the local police station and I spend 4 hrs. There with my broken leg and holding the stick. Do you think I am so stupid that make this all for only 600 baht ? While I am running 3 hostels . Local police also try to explain her that their is no crime and we cannot make any report if you want to file the complaint you can do it we stamp it then you go to the lawyer and make case on hostel. And if you see the police report which I share also they write that want almost 500000 baht from. In police station also she start making video of police while talking with them so the police also get angry on her and at the end police told her that you can to you embassy we cannot help you for this. 
So this is the full story which happen. I am happy to see what you write so other people can read also. I don't know why she angry when I say that she is Chinese in police station also she shout on police officer that she not Chinese.
She say she have 7000 point on Google and when I see on Google almost ever review she give to hostel and hotel she write very bad. So this mean very one in wrong only she is right. She is trying to get extra money from everyone while travelling around.
Anyways thanks once again.
God bless you always.

旅遊蟑螂，狼性